There are two options for presenting eCat Online to your customers: 1. Link directly to eCat Online, or 2. set up a CNAME DNS record.
Link directly to eCat Online
In this scenario, you link directly to your eCat Online site, e.g. <a href="https://supercat.supercatsolutions.com/demo/m/2">https://supercat.supercatsolut...</a> for our Demo site.
Pros
- No effort at all/built in
Cons
- No whitelabel/branding control
- Not easy to remember the link
CNAME
In this scenario, your web administrator sets up a CNAME DNS record, e.g. catalog.mywebsite.com which points tosupercat.supercatsolutions.com. When users navigate to catalog.mywebsite.com, they can browse eCat Online under that URL.
Process
- Ask your IT person to set up a CNAME DNS record for the site. We recommend 'catalog.<MyDomainName>' for consistency. See below for instructions with common providers:GoDaddy: Add a CNAME record | Domains - GoDaddy Help USNameCheap: How to Create a CNAME Record For Your Domain - Domains - Namecheap.com
If your provider is not listed, try searching the Internet for "CNAME <your provider>" - You tell us what CNAME you want to use.
- We take care of the rest!
Please note, this is an improvement over our previous process, which required you to purchase SSL certificates.
Pros
- Excellent branding control
Cons
- Requires service fee from SuperCat to help set up
PLEASE NOTE
Your IT person will need to create a CNAME record in publicly accessible name servers. The should not do the following, to prevent trouble down the road.
- Create an A record (which might break your eCat Online catalog when we upgrade our servers)
- Create any DNS records on internal DNS servers.