More Resources

Additional guides and reference articles.

Managing User Accounts As an admin, you'll regularly add users, update email addresses, reset passwords, and maintain clean user data. This guide covers the essential user account management tasks you…
Admin Console Quick Start Guide The Admin Console is your command center for managing eCat. This guide shows you how to log in, what you'll see, and where to find key features.
Common Rep Questions & Admin Solutions Your reps will ask you questions about eCat. This guide shows you where to find answers in the Admin Console so you can support your team without always escalating to SuperCat.
Supporting Your Users: Login Issues As an admin, you'll field login questions from your users. This guide shows you how to solve the most common login issues quickly without escalating to SuperCat support.
eCat Administrator: Your Role As the eCat administrator, you play a critical role in ensuring your sales team gets maximum value from the platform. You're the go-to person for user support, data accuracy, an…
Catalog Views eCat’s Quick View scrolls vertically for rapid review of product lines, categories, saved lists, & other groupings of products. Item numbers, price at the selected price level,…